Shipping policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During peak periods, promotions, or holidays, processing times may be slightly longer.

Estimated delivery times vary by region:

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or seasonal demand.

Once your order has shipped, tracking information will be sent via email when available.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the customer’s responsibility unless otherwise stated at checkout.

If your package appears lost or significantly delayed, please contact us at support@myutopia.store and we will assist in investigating the shipment.